• Citizens Bank
  • $73,410.00 -124,590.00/year*
  • Information Technology
  • Full-Time

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Position Description: Perform business and system analysis for Debit Card portfolio.
Supporting strategy team initiatives, and collaborating with other Business Analysts, Program/Product Managers, Operations, and IT.
Assist team with implementation and delivery of solutions for new product or channel concepts, enhancements, processes, and roadmap deliverables. * Assist with creation of test scripts and executes User Acceptance Tests as necessary.
Perform day-to-day operational support and be the first line of escalation for the Card Operations organization.
Escalate issues to IT, key internal stakeholders, 3rd party vendors, when appropriate.

This position can sit in Brown Deer, WI or Roanoke, VA.

Position Requirements:
Basic Qualifications:
Bachelors degree with minimum of 6 years experience (3 years in financial services or IT).OR-

High school diploma or GED with a minimum of 10 years financial services or IT experience.

Additional Requirements:Ability to quickly understand complex business issues and processes
Strong communication skills (oral and written)
Strong quantitative, analytical, and conceptual thinking skills
Detail-oriented and thorough
Strong technical acumen
Strong organization and time management skills
Adherence to process and methodology requirements
Strong Interpersonal skills
Experience in Microsoft Word, Excel, PowerPoint and Visio-
Ability to quickly make informed decisions and apply sound business judgment
Ability to manage new tasks, assignments and solutions through multiple business analysts

Other Preferred Qualifications:Possesses an understanding of the internet, web application development and system design
Lean Six Sigma experience or certification
Financial and/or Accounting experience
Associated topics: chief program officer, cpo, manage, manager, management, monitor, product manager, project manager, relationship manager, task

* The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.

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